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Xbaij Privacy Policy — Your Data, Our Responsibility

Find out clearly how your personal information is collected, used, and protected — all in one place.

Last Updated: January 2026
Your privacy matters to us. By creating or using an account on xbaij, you are considered to have accepted this Privacy Policy. If you have any questions, please contact us support@xbaij.betto get in touch.

🔐Scope & Applicability

Xbaij (https://xbaij.bet) is a trusted online betting and gaming platform. We are committed to protecting the privacy of our users. This Privacy Policy explains how xbaij collects your personal information, why we collect it, and how that information is used and protected.

This policy applies to the xbaij website, mobile application, and all other digital services. It takes effect whenever you provide any information while using our platform.

We believe transparency is the foundation of trust. That's why there's nothing hidden here — how your data is handled is laid out in plain language.

xbaij never sells your personal information. Your data is used solely to improve our services and maintain security.

📋What information we collect

Xbaij collects two types of information — what you provide directly, and what is collected automatically.

Information you provide directly:

  • Name, date of birth, gender
  • Mobile Number & Email Address
  • National ID or passport number (for KYC verification)
  • Payment Information (Mobile Pay/Nagad/Rocket number)
  • Messages or complaints you submit when contacting us

Automatically Collected Information:

Data type Purpose
IP address & location Fraud prevention & region detection
Device information (model, OS) App Optimization
Browser & cookie data User Experience Improvement
Activity logs on the platform Security Monitoring
Betting History & Transaction Records Account Management & Dispute Resolution

🎯Why & How We Use Your Information

Xbaij uses your information only for specific, legitimate purposes. Your data is never used for anything unnecessary or unauthorized. The main uses are outlined below:

  • Account Creation & Management: To complete the registration process and keep your profile accurate.
  • Identity Verification (KYC): To verify your identity and keep your account secure.
  • Payment Processing: To securely process deposits and withdrawals.
  • Customer support: To address your questions and resolve any complaints.
  • Fraud Prevention: To detect suspicious transactions and multiple accounts.
  • Service Improvement: To analyze user experience and continuously improve the platform.
  • Legal obligations: To comply with applicable laws and fulfill required requests from authorities.
  • Promotional Communications: To inform you about new offers and bonuses, where you have given your consent.
If you don't want to receive promotional messages, you can opt out at any time from your profile settings.

🤝Who We Share Your Information With

Xbaij does not sell your information or share it with advertisers. However, in a limited number of circumstances, information may be shared:

  • Payment Providers: Minimum necessary information is shared with payment gateways such as Mobile Pay, Nagad, or Rocket to process transactions.
  • Identity verification services: Only the minimum necessary information is shared with authorized third parties for the KYC process.
  • Legal authorities: In response to valid requests from courts, regulatory bodies, or law enforcement agencies.
  • Technology partners: Server hosting and cybersecurity service providers, all operating under strict confidentiality agreements.

In all cases, third parties receive only the minimum information required and are not permitted to use it for any other purpose.

🍪Cookies & Tracking Technologies

Xbaij uses cookies and similar technologies to enhance your browsing experience. Cookies are small files stored in your browser.

Types of cookies we use:

  • Essential cookies: These are essential for maintaining login sessions and keeping the platform running.
  • Functional Cookies: To remember your preferences — such as language selection or theme.
  • Analytics Cookies: To understand how many users visit each page and how long they stay.
  • Security cookies: To detect fraud and cyberattacks.

You can delete or disable cookies at any time through your browser settings. Please note that disabling essential cookies may affect the functionality of certain platform features.

🛡️Data security measures

Xbaij uses multiple layers of security to keep your information safe. Our security infrastructure includes:

  • SSL/TLS encryption: All communications on the website and app are encrypted.
  • Data Encryption: Sensitive data is stored in encrypted form.
  • Two-Factor Authentication (2FA): An extra layer of security for your account login.
  • Firewall & Intrusion Detection: Protection against unauthorized access.
  • Regular security audits: Periodic testing to identify and address system vulnerabilities.
  • Staff Training: Only authorized personnel have access to your data.
Never share your password with anyone — no xbaij staff member will ever ask for it. If you receive such a message, contact support immediately.

📦How long we retain your data

Xbaij does not retain data longer than necessary. Retention periods vary depending on the type of data:

  • Account Information: For as long as the account is active, and for 5 years after closure.
  • Financial Transaction Records: A minimum of 7 years, in accordance with Bangladesh's financial regulations.
  • KYC Documents: 5 years after verification, or as required by law.
  • Customer Support Contact: 3 years after last contact.
  • Log files & browsing data: Up to 12 months.

After the designated retention period, your data is securely deleted or anonymized so it can no longer be linked to you.

✅Your Rights & Choices

As an xbaij user, you have the following rights over your personal data:

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Right to Access

You can request to see what personal information we hold about you.

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Right to Rectification

You can request corrections to any inaccurate or incomplete information.

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Right to erasure

In certain circumstances, you may request that your data be deleted.

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Right to Restrict Processing

In some cases, you may request that the use of your data be restricted.

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Right to Data Portability

You can request a copy of your data in a standard, portable format.

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Right to Object to Marketing

You can opt out of receiving promotional messages.

To exercise these rights support@xbaij.bet. We will respond within 30 days.

👶Protection of minors' data

Xbaij strictly prohibits collecting data from or providing services to anyone under 18. We believe protecting children and teenagers online is of the utmost importance.

  • Age verification is carried out at the time of registration.
  • Any account identified as belonging to a minor is immediately closed and the associated data deleted.
  • If a parent or guardian believes their child has created an account, please notify us immediately.

🔄Privacy Policy Updates

Xbaij may update this Privacy Policy from time to time. When changes are made:

  • You will be notified of significant changes via SMS to your registered mobile number or through an in-platform notification.
  • The "Last Updated" date will always be shown at the top of the page.
  • Continued use of the platform after any changes constitutes acceptance of the updated policy.
  • If you do not agree to the updated policy, you will have the option to close your account.

📞Contact & Complaints

For any privacy-related questions, concerns, or complaints, please get in touch with us:

  • Email: support@xbaij.bet
  • Live Chat: Log in to the platform and use the chat support feature.
  • Response Time: We typically respond within 24–48 hours.
We will do our best to fully resolve any privacy-related complaint within 30 days of submission.

Why is xbaij safe with your data?

We don't just talk — these steps are actively taken to protect your data.

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End-to-End Encryption

Every transaction and message on our platform is protected by SSL/TLS encryption, so no one can intercept your data in transit.

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No selling of data

Xbaij never sells your personal information. Advertisers and third parties do not have access to your data.

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Two-factor security

Log in with your password plus a mobile OTP. No one else can access your account.

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Automated Data Purging

Data that is no longer needed is automatically deleted after the designated period. We do not hold on to outdated data.

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Restricted Access

Only authorized personnel can access your data. All access is logged and regularly audited.

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Transparent Policy

Everything we do is written out clearly and plainly. No hidden policies — you'll always know exactly what happens with your information.

Common privacy questions

No. Your phone number is used only for account verification, OTP, and important notifications. It is never shared with advertisers or third parties.

Yes, under certain conditions. Except where legally required (such as financial transaction records), you can request that your data be deleted. Contact us at support@xbaij.bet.

Yes. Payment information is transmitted via SSL encryption. We do not store full card numbers or complete payment details — only the information necessary to process a transaction is used.

After account closure, data is retained for a specified period as required by law. Financial records are kept for 7 years and account information for 5 years. After that, all data is securely deleted.

We collect your approximate location via IP address — primarily to prevent fraud and ensure services are delivered to the correct region. GPS or real-time precise location tracking is not used.

Your Data Is Safe — Get Started Now

Your privacy is fully protected at xbaij. Register now and start playing on Bangladesh's most trusted betting platform.

18+ | Play Responsibly | Your data is always secure

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